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Modularum is a dynamical referral and user relationship management platform. Bringing together features from both CRM and RMS in small packages (modules) of independently deployable services.
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Powerful Features
Packed with features to help customers and teams self-serve
Goals and Plans
Set and share goals. End user engagement and participation.
Case Managment
​One source of truth. Notes, appointments, assessments, referrals & Messages.
Onward Referral
Create an ecosystem of services / contacts to encourage support, benefits and incentives.
Directory
In-built directory site; listing managing services / projects Reviews and feedback
Community Forum
Enable internal and external discussions and supercharge user engagement.
Integration
Custom and public Web APIs to integrate with existing CMS and peripheral platforms
Business Intel
Customisable dashboard collates data for KPIs. Inform service delivery and change.
Location Check-in
Effectively track check-ins and gain tangible results on customer traffic and sales
Customisation
Create your own digital-impression and customize its use adequately with a range of user controlled settings.
Video Consult
Secure remote communication and appointments.
Form Builder
Build questionnaires and surveys and track impact of delivery, end user engagement and overall impact.
24/7 Support
Put customers back in control by offering the support they expect, in their channel of choice.
Less Data Entry, Less Paperwork, More Analysis - efficient worflows
Excellence in Delivery
Choose the features that work for you, bespoke your service and taylor the platform to your needs
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Accessibility
Ability to run via an internet browser 24/7 from any device
Ops Management
No installation, equipment updates or traditional licensing management
Cost Effective
No upfront hardware costs and flexible payment methods
Scalability
Easily scale a solution to accommodate changing needs
Data Storage
Data routinely saved in the cloud
Analytics
Access to data reporting and intelligence tools
Increase Security
Modern and most recent security technology and expertise
Data Analytics
Yield meaningful insights about your users, delivery and impact, with access to your own Business Intelligence Dashboard.
Accessible analytics
Improve the effectiveness of risk management models and create smarter strategies
Innovation
Use data feedback to update and improve existing products/services while innovating new ones
Data-driven decisions
Design & inform service provision, systems & work flow. Optimize the user experience.
Economic Impact
ROI insight, budget management and prioritisation and efficiencies and savings
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